Privacy Policy

General

By using, accessing or participating in the Service, you agree to the terms of this privacy policy (the "Privacy Policy"). Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions, located here. We reserve the right to change our Privacy Policy at any time. If we do this, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days after the changes are posted and will indicate at the bottom of the Privacy Policy the date these terms were last revised. Any revisions to this Privacy Policy will become effective the earlier of (i) the end of the foregoing 7-day period or (ii) the first time you access or use the Service after any such changes. If you do not agree to abide by this Privacy Policy, you are not authorized to use, access or participate in the Service.

Information We Collect

Testbook Application uploads your Phone Number on it's API servers to https://api.testbook.com to help map your account and mobile number.

When you use the Service you provide us with two types of information: (i) information you submit via the Service and (ii) information regarding your use of the Service collected by us as you interact with the Service.

When you enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features (e.g., customized delivery of information) available on the Website.

Through the registration process you may provide us with your name, mobile number, email address, hometown, and other information that may be requested during the registration process. When you use the Service you may submit information and content to your profile, generate Activity Data through engaging in educational activities on the Service, or send messages and otherwise transmit information to other users. We store this information so that we can provide you the Service and offer personalized features.

Use Of Information Obtained by Testbook

We may use your contact information to send you notifications regarding new services offered by Testbook and its partners that we think you may find valuable. Testbook may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails, although Testbook reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.

Profile information is used by Testbook primarily to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments.

Testbook may use aggregate or anonymous data collected through the Service, including Activity Data, for any purpose. This data may be used by Testbook and shared with third parties in any manner.

Users can request deletion of their data by sending an email to [email protected]

Sharing Your Personally-Identifiable Information with Third Parties

Testbook shares your personally-identifiable information only in limited circumstances where Testbook believes such sharing is reasonably necessary to offer the Service, legally required or, permitted by you.

For example:

We may provide personally-identifiable information to service providers who help us bring you the Service, such as hosting the Service at a co-location facility or sending email updates. In connection with these operations, our service providers may have access to personally-identifiable information for use for a limited time. Where we utilize service providers for the processing of any of personally-identifiable information, we implement reasonable contractual protections limiting the use of that personally-identifiable information to the provision of services to Testbook.

We may be required to disclose personally-identifiable information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share account or other personally-identifiable information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Testbook name, or to prevent imminent harm. This may include sharing personally-identifiable information with other companies, lawyers, agents or government agencies.

If the ownership of all or substantially all of the Testbook business, or individual business units or assets owned by Testbook that are related to the Service, were to change, your personally-identifiable information may be transferred to the new owner. In any such transfer of information, your personally-identifiable information would remain subject to this section.

Use of Intercom Services:

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your mobile number, email address) to Intercom, Inc. ("Intercom") and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you.

We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). The Intercom Messenger Apps and Apps in Inbox products may also provide you with access to other third party applications such as Stripe. You should consult these third parties' privacy notices for further information on their use of your personal data. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your mobile number, email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience

Links

The Service may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage users to be aware when they leave the Service to read the privacy statements of other websites that collect personally identifiable information. This Privacy Policy applies solely to information collected by Testbook via the Service. We may also integrate with third parties who will interact with you under their terms of service. One such third party is YouTube and by using the Sites or Services, you agree to be bound by the YouTube Terms of Service located here and also by the privacy policies of Google located here
We use YouTube APIs to show you the video views count and Embed YouTube videos on Free Videos page

We are an independent Ed-Tech Company involved in offering exam preparation services, wherein exam aspirants can prepare for various Union & State Government exams. However, we categorically state that we do not represent any Central/State Govt department or any other private organisations as such.

Last revised on Jan 24th, 2022